FAQ

 

 

Should I wash my hair before my appointment?


For Braids with extensions - hair must be DRY, KNOT FREE and straightened. At least unwashed for 2-3 days. For hairstyling appointments - hair must be DRY, KNOT FREE and straightened, and at least unwashed for 1-2 days.




How long will my braids last?


Ponytail - 7-10 days Top Briads - 4-14 days Looser/pulled out Braids - 2-5 days Boxer Braids; Tight - 4-14 days, Looser/pulled out - 1-3 days




I have tapes/weave/bead extensions, can I still get my hair braided?


There are some styles that are possible but sometimes not always possible to completely hide the extensions, you can hide them mostly in top braids, updos and possible x2 boxer braids.




How do I look after my Braids?


- Do not get the braids wet - getting them wet will cause the smalled hairs to come out and cause the product to run. - Sleeping with an after care head wrap or silk pillow case helps prevent your braids rubbing on cotton "rough surfaces" in your sleep. - Use hairspray when you see any hairs you dont want poking out.




What are Myster Braids?


We have inspiration pics of looks we are wanting to try and you can choose from those pics at the time of your appointment. It could be a simple style or it could take some time! Its a mystery! Message us now to BOOK IN!




What are Lash Extensions?


Eyelash Extensions are use to enhance to lenght, fullness and thickness or natural lashes. You can book in for 3 different types of eyelash extensions: Classics - where 1 lash extension is applied to 1 natural lash - this look is if you are after lenght - keeping is very natural. Volume - depending on the fullness you are after we can apply anything from 2 - 7 lash extensions to 1 natural lash. This is if you are wanting a more dramtic look. Hybrid - a mix of Classics and Volume - if you are wanting more fullness but not as dramtic as Volumes.




Do you Travel?


I only travel for group bookings/ braiding parties.




Are strip lashes included in the makeup and hair package?


YES! Strip lashes are included and you can choose from a wide range of strip lashes we have in stock which you can choose at the time of your appointment.




Is it cash only?


We accept cash and card (paypass and chip insert only) in our studio.




Do you do afterhours and weekend appointments?


Yes we do! We don't have set hours and are by appointment only. We aim to cater around you as best as we can.




Terms and Conditions


All bookings are required a NON REFUNDABLE deposit of 50% of the service. A screenshot is required to be sent once you have made the deposit, if you havent and i cant see your payment 2 days before your appt - your appt will be cancelled. The deposit will be taken off the price on the day. UNDER 18S MUST have a parent/guardian present through out the whole appt. LATE: please make sure you map out enough time to arrive on time for your appt - not early - not late but on time to avoid late fees. If you are running late please message me. if you are running 15 or more minutes late you will be forteiting your deposit and you will have to make a new booking with a new deposit. IF you are late without notice after 10 mins i'll be marking you as a NO SHOW and you'll lose your deposit and will have to pay the remainder of the service and a new deposit will have to be made for future bookings. CANCELLATIONS: Must give 24hrs notice to csncel or reschedule to move your appt which you can do twice and then you'll lose your deposit. If less then 24hrs notice you'll lose your deposit and will have to pay a new deposit for future bookings. NO SHOWS: If you are a no show and you book a future appt you will need to pay the 50% non refundable and non transferable deposit for all future bookings. If you no show twice youll be blocked from booking another appt with me. SAFE WA APP please have this already downloaded and ready to scan in when you arrive. Other info: Please no coffee/energy drinks/pre workout before your lash appt - if you do and have shaky eyes I wont be able to complete the appt and will have to reschedule forfeiting your deposit and have to pay for the rest of your appt for the day and will need to pay for a new deposit for a new booking. You'll recieve a confirmation text 2 days before hand so please don't message me before then asking me as sometimes i dont have time to reply - you recieve a email when you book your appt - if you cant remember then please find that emial. REFILLS: All refills must be booked within 3 weeks of each other otherwise it will be classified as a new set. I DON'T REFILLS OTHERS WORK.